What We Offer Workshops are held on a monthly basis on one of the below topics at the TICIA Head office in Midrand. Assertive CommunicationConflict HandlingDiversity ConversationsEffective business writingEmotional IntelligenceHandling ChangeInterpersonal Skills Interviewing IntelligenceManaging meetingsNegotiation skillsRelationship Selling SkillsPresentation SkillsProblem solving and decision makingService ExcellenceThe Excellence Signature Programme For information, need a quote or you would like to book a course. Contact Us